ESI C-Plus
Here is a quick overview of features offered with the ESI C-Plus phone system. But, quickly before I begin, a brief overview of ESI.
ESI (Estech Systems, Inc.) isn’t as recognized by the mainstream as say NEC or Toshiba, but this company is just as legitimate. Since 1987, ESI has designed and manufactured telephone systems and remained at the forefront of new technologies.
ESI is a financially stable company is expected to be one of the major players in telephone equipment and services for years to come.
ESI C-Plus Features
ESI C-Plus Business Telephone System
Spoken help is a touch away.
Need assistance using your phone? Just press the HELP key for the friendly Verbal User Guide. The built-in user tutorial simplifies training new employees and makes it unnecessary to keep track of a printed manual.
Intelligent Caller ID
ESI’s patented technology displays the caller’s name-and-number information with each call, and even stores it with each voice mail message. On your ESI Feature Phone, use the Esi-Dex™ speed-dial feature for single-touch storage of caller information for callback any time.
Unique message handling
The ESI C-Plus has patented features that make it a snap to share information with your team. ESI’s Quick Groups™ lets you send a message to other user mailboxes by pressing the blue VOICE MAIL key followed by the desired station keys — easily creating a voice mail distribution group on the fly.
Message Recycle Bin
The system stores up to 10 of your most recently deleted messages in a Message Recycle Bin from which you can easily recover them.
Call recording
The ESI C-Plus lets you record any call. Simply press the RECORD key on your ESI Feature Phone and the system will record the call — even conference calls and personal reminders.
Call screening
On the ESI C-Plus, you can screen calls just as you do with your home answering machine. Listen as callers leave messages in your mailbox, and intercept a call by lifting the handset.
Off-premises “reach-me”
A caller forwarded to your mailbox can reach you at an external number — such as your home or cell phone. The ESI C-Plus also makes it easy to change your “reach-me” number remotely.
Read Full Post | Make a Comment ( None so far )ESI VIP (Virtually Integrated Phone) – Product Overview
As a telephone equipment vendor for various telephone equipment providers, we’d like to review some of the various products available and discuss their value to our clients. This article will be dedicated to the ESI VIP (Visually Integrated Phone).
ESI (Estech Systems, Inc.) is a a privately held corporation based in Plano, Texas, and has shipped over 200,000 systems. They design, manufacture and market advanced, highly featured business communications systems.
ESI VIP (Visually Integrated Phone)
The VIP (Visually Integrated Phone) combines the ESI phone system with Microsoft Outlook to track communication in your day-to-day activities through your computer — including the ability to control calls and organize voice mail and contacts on their computer. A VIP user can take and make calls, manage voice mail and contacts, track call history, and program his ESI phone, all on the PC screen
The ESI VIP comes in two “flavors”: the basic VIP and VIP Professional.
Basic VIP
- Manage your telephone calls
- Manage your voice mail
- Organize your contacts
- Log all your inbound and outbound calls
- Quickly program your ESI Feature Phone
VIP Professional includes Basic Options Plus:
- Enhanced, more informative user interface
- Secure text-messaging
- Auto-recording capability
- Compatibility with ESI PC Attendant Console
The ESI VIP is easy to implement for most telephone equipment service professionals. It connects to your existing local area network (LAN) and is non-invasive. There’s no need to upgrade the LAN or install Microsoft Exchange, which avoids a costly and impractical solution for the small to mid-size business. However, VIP requires Microsoft Outlook 2000, 2002, or 2003.
If you have any questions about about the ESI VIP, is it right for your business, costs, etc., feel free to ask.
Read Full Post | Make a Comment ( None so far )
Network Services Group - Telephone Services Provider 